TAC

Ingham County

Friend of the Court

Interactive Voice Response System

(IVR)

517-676-5885

Computer Information available 24 hours a day, 7 days a week

Can be used with both rotary and touch-tone phones:

TOP

• How to Use

• Balance Information

HOW TO USE:

• Dial the access number listed above.
• Select 1 for English or 2 for Spanish
• Choose Child Support Payment & Enforcement Information, Name & Address Change or Coupons and Direct Deposits section.
• If Payment & Enforcement is selected, enter your Social Security Number.
• Make selections from the menu.
• Your inquiry can be ended at any time by hanging up.

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MENU DESCRIPTIONS

(After selecting English or Spanish)

Main Menu

• Child support Payment and Enforcement Information

• General County Information

• Change Name/Address

• Coupons, Direct Deposits, Redirect Notices

• County Option

Docket ID#___________________________________________

PIN___________________________________

PIN's are selected when the first call is made.

If you know the menu path, you may key ahead at any time during the message.

NOTES:_________________________________________________________________________

________________________________________________________________________________

Case Specific Information

(Must enter SSN and PIN for Access)

Child Support Payment and Enforcement Information Menu

• Payment Information

• Last Payment & Balance

• Last 3 payments & Balance

• Report Lost or Stolen Checks

• Direct Deposit Sign-up or Changes

• Last Months Payment Summary

• Request for Forms and/or Hearings

• Choose from the list of available options.

• Forms will be mailed in 3-5 business days.

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